Terms of service

MISERY CLUB TERMS OF SERVICE

Last Updated: [Date]

Welcome to Misery Club. By using our website, placing an order, or generally hanging around here, you agree to these Terms of Service.

If you don't agree with them, that's okay. We wish you all the best on your journey.

1. WHO WE ARE

Misery Club ("we", "us", "our") is an independent retail brand selling clothing, stationery, homeware, accessories, and other delightful objects for emotionally complicated people.

These terms govern your use of our website and your purchase of our products.

2. ELIGIBILITY

To place an order, you must:

  • Be at least 18 years old, or have permission from a parent or guardian.
  • Provide accurate and complete information.
  • Use the website in accordance with applicable laws.

Please don't pretend to be someone else. Life is confusing enough.

3. PRODUCTS

We do our best to accurately display our products, colours, descriptions, and measurements.

However:

  • Colours may vary between screens.
  • Handmade or printed products may have slight variations.
  • We reserve the right to update product descriptions and specifications at any time.

Imperfections are part of the human condition.

4. PRICES & PAYMENT

All prices are shown in GBP (£) unless stated otherwise.

Prices include VAT where applicable.

We reserve the right to change prices at any time, although changes won't affect orders already placed and accepted.

Payment must be received before your order is dispatched.

5. ORDERS

When you place an order, you'll receive an email confirming we've received it.

This does not mean we've accepted your order.

A contract is formed only when we dispatch your order.

We reserve the right to refuse or cancel orders where:

  • Products are unavailable
  • Pricing errors occur
  • Fraud is suspected
  • We have reason to believe the order breaches these Terms

Rare, but it happens.

6. SHIPPING

Estimated delivery times are provided as guidance only.

We are not responsible for delays caused by:

  • Postal services
  • Customs processes
  • Weather
  • Strikes
  • Acts of fate
  • General chaos

Risk in the goods passes to you when the items are delivered.

7. RETURNS & REFUNDS

Our Returns Policy forms part of these Terms.

Nothing in these Terms affects your statutory rights under UK consumer law.

If you're unhappy with a purchase, please see our Returns Policy for details.

We'd rather you loved it, obviously.

8. INTELLECTUAL PROPERTY

All content on this website, including:

  • Artwork
  • Illustrations
  • Product designs
  • Logos
  • Graphics
  • Photography
  • Text

belongs to Misery Club or its licensors.

You may not reproduce, sell, copy, modify, or distribute our content without written permission.

Stealing our artwork is not a personality trait.

9. USER CONDUCT

You agree not to:

  • Use the website unlawfully
  • Interfere with website security
  • Upload malicious software
  • Attempt to access restricted areas
  • Use our content without permission

Basically: don't be a menace.

10. LIMITATION OF LIABILITY

Nothing in these Terms excludes liability where it would be unlawful to do so, including liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any rights you have under consumer protection law

To the fullest extent permitted by law, we shall not be liable for indirect or consequential losses arising from use of our website or products.

11. PRIVACY

Our collection and use of personal information is governed by our Privacy Policy.

We only want enough information to send you your stuff, not your deepest secrets.

12. CHANGES TO THESE TERMS

We may update these Terms from time to time.

The latest version will always be published on our website.

If you continue using the website after changes are posted, you agree to the updated Terms.

13. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, unless consumer protection laws provide otherwise.

CONTACT

Questions, concerns, existential crises:

Misery Club
Email: admin@miseryclub.com
Instagram: @m.i.s.e.r.y.c.l.u.b

A Note From The Club

We make things because life is strange.

You buy things because life is strange.

Together, we keep the economy moving.

Welcome to Misery Club. ☠️